CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! 

send us an email at basedbratvintage@gmail.com

FAQ

 
How do I track my order?

Each order comes with a special number. You will receive a shipping conformation email from the shop within 1-7 days. North american customers allow 3-5 days after shipping. International customers allow 1-3 weeks after shipping. your email will contain a tracking number from USPS which you can track through their site.

 

How do I return an item?

I generally do not take returns unless their was a mistake on my part. If their is something wrong with your order please contact me so we can work it out.

Please Review your experience with BasedBrat.com 

How can I contact your couriers?
 

Please attach a note to your order or send me an email with your order number attached if you have any special delivery instructions. I ship though USPS so request must be within reason.

 

Do you provide International delivery?
 

I ship international. processing time is just a little longer on orders outside of North America

What is your returns policy?
 

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order, and we can work it out.

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